Support

Questions? Problems? We're here to help.

We offer phone and email support free of charge. We take customer service very seriously and believe in promptly following up on each request. 

Everyone in our office participates in answering calls and emails. This means you talk directly to someone who knows our products well, such as a software developer or tax analyst. We hope you like this personal approach.

Please complete the following form to send us an email. 

Need more help?

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Call us at: 1-888-841-3040

Current Support Hours

Monday to Friday
8am to 5pm MT
(10am to 5pm ET)

We are closed Victoria Day
Monday, May 20, 2013

Summer Hours

June:
Monday to Friday
8am to 4pm MT

July and August:
Monday to Thursday
8am to 4pm MT
Friday
8am to 12pm MT

We are closed Canada Day
Monday, July 1, 2013 and
Alberta Heritage Day
Monday, August 5, 2013

Fall Hours

In September, we return to regular hours, 8am to 6pm MT

Tax Season Hours

During tax season, we offer extended Saturday support. Exact hours announced in January.