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We're real people, with real tax expertise, answering real phones in both languages, right here in Canada.

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Questions? Problems? We're here to help.

We offer phone and email support free of charge. We take customer service very seriously and believe in promptly following up on each request.

Everyone in our office participates in answering calls and emails. This means you talk directly to someone who knows our products well, such as a software developer or tax analyst. We hope you like this personal approach.

Monday to Friday from 8:00 a.m. to 5:00 p.m. MT
(10:00 a.m. to 7:00 p.m. ET). 


You can also send us an email at or call us toll-free at 1-888-841-3040.

Download Software

Download TaxCycle
Download DoxCycle
Download Auto-update files

Remote Support

If you are speaking with us and we have asked you to engage in a remote help session so that we can view your computer, click on the link below:

Connect to TaxCycle remote support