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NDTR (1)
Reduced technical support hours on Friday, September 30, 2022 (National Day for Truth and Reconciliation)

When the office is closed, you can send us an email at support@taxcycle.com or leave a voice mail message by calling us toll-free at 1-888-841-3040.

office closure support hours
Save on Your TaxCycle Licenses When You Add Xero Subscriptions

As of September 1, 2022, you can qualify for shared pricing benefits by using both TaxCycle and Xero.

Xero Roadshow Coming To You
Join TaxCycle at the Xero Roadshow Oct. 4 to Nov 2.

The Xero Roadshow is kicking off soon in a city near you. It's the the not-to-be-missed fall event you’ve been waiting for, featuring TaxCycle as a special guest.

Taxcycle Registration Page2 X2
Register Now: TaxCycle Pre-Season Online Training on Nov. 8th

This one-day TaxCycle conference has something for every tax preparer, whether you're new to TaxCycle or an experienced user. Earn up to 4 CPD credit hours.

TaxCycle 11.2.48021.0—Optional Download, TaxFolder Changes

This TaxCycle release contains enhancements to support the lastest TaxFolder update.

release notes taxfolder
TaxFolder Update (Sept. 12, 2022)—French Email Notifications

Expanded document states. French notifications for clients. Language preference.

release notes TaxFolder
RESOLVED: TaxFolder Signature Status for T1032

TaxCycle marks form T1032 as signed after TaxFolder receives the electronic signature from only one taxpayer. It should only show a signed status once both taxpayers sign the form.

known issue TaxFolder
Xero Webinars
Why cloud, why Xero?

Learn the basics and benefits of cloud technology and see how Xero can help you to be more efficient with your time and resources.

RESOLVED: TaxCycle Can't Connect to the Notification Service

We have received reports that TaxCycle cannot connect to the Notification Service in some cases. Here are a few things to try if you encounter this issue.

TaxFolder known issue
TaxCycle 11.2.47721.0—Minor Updates

This version adds a few smaller updates and addresses recently reported customer concerns.

release notes
Resolved: 10% Supplement Not Added to Spouse's CAIP

We have learned that some clients are not receiving the additional 10% supplement for residents of small and rural communities.

known issue
Watch On Demand: TaxCycle + Xero: Building upon our Community

Join us as Cameron Peters, CEO and founder of TaxCycle, and Aaron Doucet, CPA and Partner Success Manager at Xero, demonstrate the efficiencies using Xero and TaxCycle with your clients and in your firm. We’ll also be joined by Faye Pang, Country Manager of Xero Canada.

webinars
You Made TaxFolder's First Season Even Better

An over the course of this busy T1 season, your ongoing feedback helped evolve and improve TaxFolder.

TaxFolder Year in Review
TaxCycle 11.2.47506.0—2022 T1 Module

This release adds the 2022 T1/TP1 module that includes forms in preview mode, rates and calculations for 2022 personal tax returns.

release notes T1
TaxCycle 11.2.47246.0—T2 Schedule 63

This update resolves issues found since the previous release.

release notes T2
RESOLVED: TaxFolder Not Completing Signed Documents

We have received reports that TaxFolder does not always trigger the completed signature/approval email and produce the signed/approved documents.

known issue TaxFolder
TaxFolder Update (June 20, 2022)—Event History

On June 20, 2022, we deployed an update to www.taxfolder.com. This update adds an event history to TaxFolder, a new feature to display a log of all events in the system.

TaxFolder release notes
You Helped Make TaxCycle More Beautiful in 2021-22

In case you didn’t read each set of release notes in detail, here’s the list of what you helped create in TaxCycle this year. (Can you spot your idea?)

Year in Review
TaxFolder's Second Year

TaxFolder’s second year was a big one. Armed with your feedback, we built even more value into TaxFolder. In case you missed reading the release notes, here’s a full list.

Year in Review
Watch On Demand: "TaxCycle + Xero: The Inside Story" With Cameron Peters

Since our acquisition in December by Xero, we’ve heard your questions about the future of TaxCycle. Join us for a chat with Cameron Peters, CEO and founder of TaxCycle, about what comes next.

webinars
TaxCycle 11.2.47162.0—New Template Functions for E-signatures

This release changes the functions used to request e-signatures in templates and resolves other issues found since the previous release.

release notes T2 templates
TaxCycle Video Newsletter, June 2022

Summer is here! Watch our video newsletter to learn about our latest T2 release and upcoming 2022 T1 preview. You'll also find out how to order or renew and save up to $300 on next season's tax software.

video
RESOLVED: T1135 Transmission Error in TaxCycle T5013 2022

Attempting to transmit a T1135 from TaxCycle T5013 2022 generates a transmission error.

known issue T1135 T5013
On Demand: Client Manager Filters vs. Searches

Ever wondered when it's best to use a filter or text search in the Client Manager? Learn the inside tips and tricks to quickly find client files.

webinars
TaxCycle 11.2.47092.0—T2, AT1 and T5013 for 2022

New module to support filing T2 and AT1 returns for tax year ends up to October 31, 2022. It also adds the 2022 module for TaxCycle T5013.

release notes T2 T5013 T3010
RESOLVED: Auto-fill my return (AFR) and Express NOA

Since the release of TaxCycle version 11.2.47047.0, we’ve received reports that downloads from T1 Auto-fill my return (AFR) and T1 Express NOA do not work.

known issue T1 AFR
On Demand: T1 Self-employment Returns

Join us for a webinar of tips and tricks for preparing self-employment tax returns (T2125) in TaxCycle T1.

webinars
TaxCycle (Trilogy Software) Amalgamates With Xero Canada

Trilogy Software Inc. has amalgamated with Xero’s primary Canadian operating company, Xero Software (Canada) Ltd. (“Xero Canada”), effective June 1, 2022.

Xero privacy
Updated May 13: Bill C-19 Immediate Expensing

We have started work on adding the expensing calculations to TaxCycle T2.

T2 CO-17 CCA Immediate Expensing
Updated April 29: EI Overpayments No Longer Denied

EI overpayments are no longer being denied upon assessment.

EI