When the office is closed, you can send us an email at support@taxcycle.com or leave a voice mail message by calling us toll-free at 1-888-841-3040.
office closure support hoursAs of September 1, 2022, you can qualify for shared pricing benefits by using both TaxCycle and Xero.
The Xero Roadshow is kicking off soon in a city near you. It's the the not-to-be-missed fall event you’ve been waiting for, featuring TaxCycle as a special guest.
This one-day TaxCycle conference has something for every tax preparer, whether you're new to TaxCycle or an experienced user. Earn up to 4 CPD credit hours.
This TaxCycle release contains enhancements to support the lastest TaxFolder update.
release notes taxfolderExpanded document states. French notifications for clients. Language preference.
release notes TaxFolderTaxCycle marks form T1032 as signed after TaxFolder receives the electronic signature from only one taxpayer. It should only show a signed status once both taxpayers sign the form.
known issue TaxFolder
Learn the basics and benefits of cloud technology and see how Xero can help you to be more efficient with your time and resources.
We have received reports that TaxCycle cannot connect to the Notification Service in some cases. Here are a few things to try if you encounter this issue.
TaxFolder known issueThis version adds a few smaller updates and addresses recently reported customer concerns.
release notesWe have learned that some clients are not receiving the additional 10% supplement for residents of small and rural communities.
known issueJoin us as Cameron Peters, CEO and founder of TaxCycle, and Aaron Doucet, CPA and Partner Success Manager at Xero, demonstrate the efficiencies using Xero and TaxCycle with your clients and in your firm. We’ll also be joined by Faye Pang, Country Manager of Xero Canada.
webinarsAn over the course of this busy T1 season, your ongoing feedback helped evolve and improve TaxFolder.
TaxFolder Year in ReviewThis release adds the 2022 T1/TP1 module that includes forms in preview mode, rates and calculations for 2022 personal tax returns.
release notes T1This update resolves issues found since the previous release.
release notes T2We have received reports that TaxFolder does not always trigger the completed signature/approval email and produce the signed/approved documents.
known issue TaxFolderOn June 20, 2022, we deployed an update to www.taxfolder.com. This update adds an event history to TaxFolder, a new feature to display a log of all events in the system.
TaxFolder release notesIn case you didn’t read each set of release notes in detail, here’s the list of what you helped create in TaxCycle this year. (Can you spot your idea?)
Year in ReviewTaxFolder’s second year was a big one. Armed with your feedback, we built even more value into TaxFolder. In case you missed reading the release notes, here’s a full list.
Year in ReviewSince our acquisition in December by Xero, we’ve heard your questions about the future of TaxCycle. Join us for a chat with Cameron Peters, CEO and founder of TaxCycle, about what comes next.
webinarsThis release changes the functions used to request e-signatures in templates and resolves other issues found since the previous release.
release notes T2 templatesSummer is here! Watch our video newsletter to learn about our latest T2 release and upcoming 2022 T1 preview. You'll also find out how to order or renew and save up to $300 on next season's tax software.
videoAttempting to transmit a T1135 from TaxCycle T5013 2022 generates a transmission error.
known issue T1135 T5013Ever wondered when it's best to use a filter or text search in the Client Manager? Learn the inside tips and tricks to quickly find client files.
webinarsNew module to support filing T2 and AT1 returns for tax year ends up to October 31, 2022. It also adds the 2022 module for TaxCycle T5013.
release notes T2 T5013 T3010Since the release of TaxCycle version 11.2.47047.0, we’ve received reports that downloads from T1 Auto-fill my return (AFR) and T1 Express NOA do not work.
known issue T1 AFRJoin us for a webinar of tips and tricks for preparing self-employment tax returns (T2125) in TaxCycle T1.
webinarsTrilogy Software Inc. has amalgamated with Xero’s primary Canadian operating company, Xero Software (Canada) Ltd. (“Xero Canada”), effective June 1, 2022.
Xero privacyWe have started work on adding the expensing calculations to TaxCycle T2.
T2 CO-17 CCA Immediate ExpensingEI overpayments are no longer being denied upon assessment.
EI