CRA: Update Your Email Address to Get Business Tax Alerts

The Canada Revenue Agency (CRA) now sends most business correspondence online through the My Business Account (MyBA) or Represent a Client (RAC) portals, instead of by mail. To ensure you stay informed, it is vital that you confirm the CRA has your current email address on file.

While your correspondence will always be available in your CRA account inbox, a correct email address ensures you will receive a notification when new mail has been posted. If your email address is missing or outdated, you will miss these alerts entirely, which could lead to missed deadlines or delays in responding to tax matters.

Read the CRA’s tax tip from December 10 to learn more about the benefits of online mail.

Update Your Email Now

1. Sign in to your CRA account to access My Business Account or Represent a Client.
2. Navigate to your Profile from the left navigation menu.
3. Click Manage notification preferences and add or update your email address if needed.

New businesses should register for a CRA account and add their email immediately after receiving their business number and program accounts.

Requesting Paper Mail

If you prefer paper mail, you must submit a formal request to the CRA. See Requesting paper mail for more information.