RESOLVED: TaxFolder Client File Upload Requires Lowercase Extension

We learned that TaxFolder’s Client File uploads is rejecting supported file types if the file extension is not in lowercase.

Workaround

Rename the file to change the extension to a lowercase format (for example, use .qbb instead of .QBB for QuickBooks files) before uploading to TaxFolder.

Resolution

We resolved this issue in the latest TaxFolder update.