Known Issue: DoxCycle Import and Scan

We are aware of an issue where DoxCycle version 14.1.60210.0 returns an error when attempting to import or scan documents if the Custom Classifier was previously enabled in Options.

Workaround

Create a new Options profile. 

1. To open Options from the Start screen, click Options in the green bar on the left side. If you have a file open, go to the File menu, then click Options.
2. Click on Manage to expand the Options Profile section.
3. Click on your Local options.
4. Click Reset to revert to the default options installed with DoxCycle. This requires you to restart DoxCycle.
5. Click Reset again.
6. After restarting DoxCycle, you can create a new Options profile or continue to use the Local profile. Options profiles with Custom Classifier previously enabled will remain unusable until the next release.

Anticipated Resolution

We will resolve this issue in the next DoxCycle update.