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Access to AuthRep Web Service ends July 15, 2025

The Canada Revenue Agency (CRA) announced in March that, starting July 15, 2025, the Authorize a Representative (AuthRep) service for EFILE software will no longer be available for individuals. You will need to use Represent a Client to obtain access to an individual’s CRA account.

This change will not impact authorization requests for business clients (AuthRepBus).

For the full CRA announcement, see the EFILE news and program update from March 6, 2025.

Use Represent a Client to Obtain Access

The CRA has enhanced the Alternative process for individuals Authorization Request service in Represent a Client by removing the five-day processing time.

To gain instant access to an individual’s account using the Alternative process for individuals, you must:

  • use the Authorization Request service in Represent a Client; and
  • obtain information from an individual’s notice of assessment that was sent to them at least six months ago.

To use the Authorization Request service in Represent a Client, the person submitting the authorization request must be the same person seeking to be authorized or a person already associated to a GroupID or a business number (BN) registered in Represent a Client. Authorizations cannot be submitted on behalf of other representatives; however, administrators of GroupIDs or BNs registered in Represent a Client can still manage authorization requests for a group, office or organization.

Messaging in TaxCycle

Starting July 15, 2025, TaxCycle will show a message in the AuthRep box in the Transmit sidebar indicating the service was discontinued by the CRA. 

You will still be able to use Auto-fill My Return. However, you must first complete the access step in Represent a Client.