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Guarantees

Receive a full refund, plus $500.

To qualify to receive a $500 Amazon gift card, in addition to a full refund, you must:

  1. Have a valid CRA EFILE number;
  2. Have purchased a suite or combo;
  3. Not have purchased TaxCycle prior to May 31, 2021; and
  4. Have completed a one-hour online orientation

T1/TP1 accuracy guarantee

Trilogy guarantees the accuracy of T1 and TP1 personal tax calculations made through our software.

If your client is charged interest on tax due to an inaccurate calculation made using the software, Trilogy will pay that interest, up to the cost of the software purchased provided that:

  1. You do not apply any manual overrides to the software’s calculation tools, and
  2. You used the latest available software update to file the tax return.

Official terms of our accuracy guarantee can be found in the TaxCycle License Agreement.