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TaxFolder Update (March 31, 2026)

On March 31, 2026, we deployed an update to TaxFolder that included several improvements and fixes.

release notes TaxFolder
Riyam
2026-03-31
TaxFolder Tip: Signatures on Pension Splitting Form T1032

When requesting an electronic signature on the T1032, TaxCycle automatically sends the form to both the principal taxpayer and spouse/common-law partner. This can have unintended consequences.

TaxFolder T1032
Riyam
2026-03-24
RESOLVED: TaxFolder Email Delivery Delays to Hotmail, Outlook and Live.ca

Some emails sent from TaxFolder to Hotmail, Outlook and live.ca recipients are currently experiencing delivery delays or appearing as "deferred" in TaxFolder.

known issue TaxFolder
Jocelyne
2026-02-25
TaxFolder Update (February 11, 2026)

On February 11, 2026, we deployed an update to TaxFolder that includes improvements and fixes for issues discovered since the last release.

release notes TaxFolder
Jocelyne
2026-02-11
RESOLVED: Unable to Access Completed Documents in TaxFolder

We are aware of an issue where clients are unable to access signed documents in TaxFolder.

known issue TaxFolder
Riyam
2025-12-01
RESOLVED: Error When Accessing Documents in TaxFolder

We are aware of an issue where clients are unable to open documents in TaxFolder.

known issue TaxFolder
Riyam
2025-11-24
TaxFolder Update (November 24, 2025)

On November 24, 2025, we deployed an update to TaxFolder that includes improvements and fixes for issues discovered since the last release.

release notes TaxFolder
Jocelyne
2025-11-24
Pre-Season Planning Tip: Manage Your TaxFolder Client List

A simple task to free up space for new clients.

TaxFolder
Jocelyne
2025-09-15
RESOLVED: TaxFolder Reminders Incorrectly Triggered for Voided Documents

TaxFolder is incorrectly sending reminder notifications for documents that have been marked as "Voided."

known issue TaxFolder
Riyam
2025-04-01
TaxFolder: Troubleshooting SMS Delivery

If you or your clients are not receiving the verification SMS from TaxFolder, it is possible that the mobile device is blocking text messages from unknown numbers.

TaxFolder 2FA
Jocelyne
2025-03-14
TaxFolder Update (March 13, 2025)

On March 13, 2025, we deployed an update to TaxFolder that included some improvements and fixes for issues discovered since the last release.

release notes TaxFolder
Jocelyne
2025-03-13
TaxFolder Update (December 19, 2024)

On December 19, 2024, we deployed an update to TaxFolder that resolved issues discovered since the last release.

release notes TaxFolder
Jocelyne
2024-12-20
TaxFolder Update (December 4, 2024)

On December 4, 2024, we deployed an update to TaxFolder that included some improvements and fixes.

release notes TaxFolder
Jocelyne
2024-12-05
TaxFolder Update (September 18, 2024)

On September 18, 2024, we deployed an update to TaxFolder that resolves issues discovered since the last release.

release notes TaxFolder
Riyam
2024-09-18
TaxFolder Update (July 2, 2024)

On July 2, 2024, we published an update to TaxFolder that includes several improvements and fixes.

release notes TaxFolder
Riyam
2024-07-03
TaxFolder Update (April 8, 2024)

On April 8, 2024, we deployed an update to TaxFolder that resolves an issue discovered since the last release.

release notes TaxFolder
Jocelyne
2024-04-09
Request E-signatures From Clients Without a First Name

Learn how to request e-signatures from clients without a first name from TaxCycle and TaxFolder.

TaxFolder e-signatures
Riyam
2024-04-05
Why Doesn't TaxFolder E-signature Status Show in Client Manager?

We understand why tax preparers want to see e-signature status in the list of returns in the Client Manager, but it would cause other problems.

TaxFolder
Jocelyne
2024-04-04
TaxFolder Update (March 14, 2024)

On March 14, 2024, we deployed an update to TaxFolder that includes the several improvements and fixes to customer-reported issues.

release notes TaxFolder
Jocelyne
2024-03-15
TaxFolder Update (January 17, 2024)

On January 17, 2024, we deployed an update to TaxFolder that includes several improvements and fixes.

release notes TaxFolder
Riyam
2024-01-18
TaxFolder Update (November 17, 2023)

On November 17, 2023, we deployed an update to TaxFolder that includes several improvements and fixes.

release notes TaxFolder
Riyam
2023-11-20
TaxFolder Update (September 19, 2023)

On September 19, 2023, we deployed an update to TaxFolder that includes several improvements and fixes to customer reported issues.

release notes TaxFolder
Riyam
2023-09-20
TaxFolder’s Third Year: Technology Upgrades and French Language Support

TaxFolder’s third year was a big one! Armed with your feedback, we built even more value into TaxFolder.

Year in Review TaxFolder
Jocelyne
2023-08-22
TaxFolder Update (July 11, 2023)

On July 11, 2023 we deployed an update to TaxFolder that includes several fixes and improvements.

release notes TaxFolder
Riyam
2023-07-12
TaxFolder Update (May 24, 2023)

On May 24, 2023, we deployed an update to TaxFolder that includes several fixes and improvements.

release notes TaxFolder
Riyam
2023-05-24
TaxFolder Update (April 12, 2023)

On April 12, 2023, we deployed an update to TaxFolder that includes several fixes and improvements.

TaxFolder release notes
Riyam
2023-04-12
TaxFolder Update (March 29, 2023)

On March 29, 2023, we deployed an update to TaxFolder that fixes the download to ZIP file feature and improves the reliability of signature request document processing. 

release notes TaxFolder
Riyam
2023-03-29
TaxFolder Update (March 28, 2023)

On March 28, 2023, we deployed a TaxFolder update to mitigate the impact of the recent outages affecting both tax preparers and end users.

release notes TaxFolder
Riyam
2023-03-28
TaxFolder Update (March 11, 2023)

On March 11, 2023, we deployed an update to mitigate the impact of the recent outages affecting both tax preparers and end users.

release notes TaxFolder
Jocelyne
2023-03-12
UPDATE: TaxFolder “Services not available” Issue

You may need to close your browser and sign in again in a new browser window to issue the session tokens with TaxFolder.

TaxFolder
Elizabeth
2023-03-02