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Resend the TaxFolder Signature Request Email

Updated: 2021-04-05

If you need to resend the signature request email to a client, you can do this from TaxCycle or TaxFolder.

This resends the ORIGINAL package another time, without changes to the client's email address or phone number. To send the package to a different email address or phone, start a new request from TaxCycle or update the client's email address and phone number and send again from TaxFolder.

Resend From TaxCycle

Open the form or letter in TaxCycle. In the blue bar at the top of the form, click the Resend link.

Screen Capture: Resend Signature Request from TaxCycle

Resend Request From TaxFolder

  1. On the Client Dashboard, click on the client’s name to open their record.
    Screen Capture: Select Client on Dashboard
  2. On the client’s record, make sure to select the engagement that contains the documents you wish to resend.
    Screen Capture: Select Engagement
  3. In the Engagement Status section, click the View Original to the right of the document and select Resend Requests.
    Screen Capture: Resend Requests

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