TaxFolder is an annual subscription that follows the same license end dates as your TaxCycle purchase. If you renew your license in the summer or fall, this new license only becomes active at the start of the new calendar year.
To associate a renewed license with a firm’s TaxFolder account, you must sign in to TaxFolder with the email address used to purchase or renew TaxFolder. This allows TaxFolder to retrieve the new license and associate it with all users in the firm’s account.
If you do not do this, users may see a notice that says your TaxCycle Account does not have associated TaxFolder license. This notice can also appear when a team member tries to send a request from TaxCycle to TaxFolder.
To apply a renewed license to all users in your firm’s account: