Pound Sign £ Displays in Review Messages

Updated: 2021-07-30

We are currently investigating this issue. However, we believe it can occur when you set English (Canada) as your Windows display language AND have a Canadian Multilingual Standard keyboard set.

Certain Windows® language settings cause TaxCycle to use a pound sign £ instead of the dollar sign $ in review messages.

Screen Capture: Pound Sign in Review Message

Edit Your TaxCycle Shortcut

Correct this issue by editing the target shortcut used for TaxCycle:

  1. Type TaxCycle the Windows search bar.
  2. Right-click on the icon in the search results and select Open file location.
    Screen Capture: Find Shortcut
  3. In the Explorer window that appears, right-click on the TaxCycle shortcut and select Properties.
    Screen Capture: Properties
  4. On the Shortcut tab, at the very end of the Target field, enter a space, then type /en-CA.
  5. Click Apply.
  6. Click OK to close the window.
    Screen Capture: Target Field on Shortcut
  7. Type TaxCycle in the Window search bar and press Enter to start TaxCycle and check that the error no longer appears.
  8. Repeat steps 3 through 7 for any shortcuts on the Desktop or other locations.