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Singular or Plural Pronouns

Updated: 2021-01-08

By default, TaxCycle templates use plural pronouns, including “we,” “us,” “our” and “ours.” If you prefer to address your clients using the pronouns “I,” “me,” “my” and “mine,” change the selection in options:

  1. To open options, go to the File menu, then Options. Or, if you are on the Start screen, click Options in the blue bar on the left.
  2. On the left, expand the Organization section and click on the Correspondence page.
  3. In the Singular or Plural Pronouns section, choose your preferred pronouns.
  4. Your selection applies to all built-in English templates in all 2019 and 2020 (and onward) tax modules. (It does not affect French templates.)
  5. If you wish to add similar code to your custom templates, see Template Syntax, below.
    Screen Capture: Choose Pronoun

Template Syntax

To swap text based on your pronoun set in options, place your two pieces of text inside double braces {{ }} (curly brackets), separating the two phrases by two forward slashes //. For example, in the following sentence:

{{ I // We }} have prepared the returns based on the information you provided to {{ me // us }}.

By default, TaxCycle displays the “plural” content, which appears after the two forward slashes //:

We have prepared the returns based on the information you provided to us.

Likewise, if you select Plural in options, TaxCycle displays the “plural” content.

However, if you select Singular in options, TaxCycle displays the “singular” content, which appears before the two forward slashes:

I have prepared the returns based on the information you provided to me.

You can also include multiple words and spaces in this code, allowing you to construct longer phrases or modify verbs to generate the correct grammar. For example:

{{ I // We }} have prepared the returns based on the information you provided to {{ my desk // our office }}.

This produces the following result when set to default/plural:

We have prepared the returns based on the information you provided to our office.

And when set to singular:

I have prepared the returns based on the information you provided to my desk.